Privacy Policy – JMC Tours Oporto

Your privacy is important to us. This Privacy Policy explains how JMC Tours Oporto collects, uses, and protects your personal data when using the website jmctoursoporto.pt.

We fully comply with the General Data Protection Regulation (GDPR) and other applicable legislation.

1. Personal Data Collected: we may collect and process the following personal data from website users:

• • Name and email address (when filling in contact or subscription forms);

• • Phone number (when provided for direct contact);

• • Information voluntarily provided in communications via email or forms;

• • Technical data (IP address, device type, browser, approximate location via cookies and similar technologies).

2. Purpose of Data Collection: personal data is used for the following purposes:

• • To respond to contact requests and provide information about our services;

• • To manage and improve the user experience on the website;

• • To send institutional or informational communications, if consented;

• • To comply with legal and regulatory obligations.

3. Legal Basis for Data Processing: your personal data is processed based on the following legal grounds:

• • User consent (e.g., newsletter subscription);

• • Execution of pre-contractual or contractual steps;

• • Compliance with legal obligations;

• • Legitimate interest of the company (e.g., optimizing the user experience on the website).

4. Sharing of Personal Data: we do not share your personal data with third parties, except when:

• • It is necessary to provide the requested services (e.g., web hosting and email providers);

• • There is a legal obligation to do so;

• • You have explicitly given your consent.

5. Data Retention: your data will be stored only for the period necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

6. Data Subject Rights: under the GDPR, you have the following rights:

• • Access your personal data and obtain information about its processing;

• • Rectify inaccurate or incomplete data;

• • Request deletion of your personal data (where applicable);

• • Object to the processing of data for certain purposes;

• • Data portability, where applicable;

• • Withdraw your consent at any time. To exercise any of these rights, please contact us at contacto@jmctoursoporto.pt.

7. Cookies and Similar Technologies: our website uses cookies to enhance the user experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

8. Data Security: we implement technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

9. Changes to this Policy: we may update this Privacy Policy periodically. We recommend that you check this page regularly to stay informed.

10. Contact: if you have any questions about this Privacy Policy or about the processing of your personal data, you can contact us at contacto@jmctoursoporto.pt.